Type 1
1- Go to the “Setting”
2- Go to the “Login Setting”
3- Go to the “User Management”
4- Select “Create User”
5- Enter the Email and the Password that we’ve sent to you.
6- Get the Two Step Verification Code from our support and enter it. (Live Chat With Support In The Bottom Right of Our Website) or
7- If you see 2 options, select “change to this device”
8- Hold the middle button on your PS4 controller and select “Switch User” and select this new account.
9- In this page go to the “Library” and select your intended game from “Purchase” section.
10- In your PS4 main menu, press up D-Pad on your controller to enter “Notifications” section then go to the “Downloads” and Pause the downloading of this game.
11- Go to the “Setting” and then go to the “Account Management” immediately.
12- Go to the “Active as your primary”
13- Select “Active” and it should become black.
14- Select “Sign Out”
15- Take a picture of this screen and send it to our support, the picture should contain the ID of this account in the bottom right of the screen. (Live Chat With Support In The Bottom Right of Our Website) or
Type 2
1-Go to the “Setting”
2- Go to the “Login Setting”
3- Go to the “User Management”
4- Select “Create User”
5- Enter the Email and the Password that we’ve sent to you.
6- Get the Two Step Verification Code Code from our support and enter it. (Live Chat With Support In The Bottom Right of Our Website) or
7- If you see 2 options, select “change to this device”
8- Hold the middle button on your PS4 controller and select “Switch User” and select this new account.
9- In this page go to the “Library” and select your intended game from “Purchase” section.
10- In your PS4 main menu, press up D-Pad on your controller to enter “Notifications” section then go to the “Downloads” and Pause the downloading of this game.
11- Go to the “Setting” and then go to the “Account Management” immediately.
12- Go to the “Active as your primary”
13- Select “Active” and it should become black.
14- In that menu select “Restore License”
15- Select “Sign Out”
16- Take a picture of this screen and send it to our support, the picture should contain the ID of this account in the bottom right of the screen. (Live Chat With Support In The Bottom Right of Our Website) or
Type 3
1- Hold PS button on your controller to enter the “Quick Menu” then select “Switch User” and then select “New User”
2- Select “Create a user” and then accept the playstation terms of use.
3- Enter the Email and the Password that we’ve sent to you.
4- Now go to the “Library” and Download your game.